Position Details

Status: Full-time, salaried employee
Schedule: 40+ hours/week
Benefits: Health insurance (medical/dental/vision), vacation, and sick time
Reports to: Discipleship Pastor

Overview

The Connection & Engagement Director provides leadership and oversight for New City’s hospitality, care, prayer, and community engagement efforts. This role is all about cultivating a culture of belonging. Where people feel seen, welcomed, and encouraged to take meaningful steps into the life of the church. With a strong emphasis on relationships and volunteer development, this person helps create a church environment marked by warmth, connection, and purposeful engagement.

Key Responsibilities 

Welcome & Connection
Lead and oversee hospitality (first impressions), care, prayer, and community engagement efforts to create a warm, relational environment where everyone who walks through our doors feels seen, welcomed, and cared for.

Guest Follow-Up & Next Steps
Create and lead a clear pathway for both first-time guests and current attendees to take next steps—from attending on Sundays to engaging more fully through groups, serving, events, and/or community involvement.

Connection Classes
Collaborate with staff and ministry leaders to facilitate classes that introduce people to the mission, vision, and values of New City, and help them find their place in serving, authentic community, and spiritual growth.

Volunteer Leadership & Development
Recruit, equip, and empower volunteers serving in hospitality, care, prayer, and outreach. Help individuals connect to serving roles that align with their gifting. Provide training and support to ensure volunteers are encouraged, engaged, and thriving.

Community Partnerships & Outreach
Maintain and strengthen relationships with established nonprofit partners and local organizations. Create opportunities for New City to actively serve the city and integrate these partnerships into the ongoing life of the church.

Qualifications 

• A deep passion for people and creating a culture where everyone feels seen, known, and valued

• Strong relational and leadership skills with a heart for connection, hospitality, and care

• Proven experience building relationships and developing volunteer leaders in church, nonprofit, or corporate team settings

• A natural connector who enjoys welcoming new faces and guiding individuals toward meaningful next steps

• A Christ-centered life and commitment to the mission and values of New City

Physical & Practical Requirements 

• Comfortable leading in a fast-paced, people-focused environment

• Able to travel locally for meetings, events, and outreach

• Able to lift up to 30 pounds for occasional setup and preparation of spaces